Innovation Lab Case Study

Smart E-Locker

Ecosystem.

A hardware-software hybrid that automated physical asset handovers for a nationwide logistics provider, eliminating manual logbooks and security leaks.

Hardware Integration Cloud Management Daily Remote Evolution

The "Mess" We Inherited

Our client was managing thousands of physical handovers across public transit hubs using manual logbooks. This led to persistent stock discrepancies, untraceable theft, and high operational costs for physical monitoring staff.

Pain Points Identified

15% item loss rate due to manual oversight.
No real-time visibility on locker availability.
Fragile hardware with no remote diagnostic capability.

The Cloudby Engineering

We didn’t just build a dashboard. We engineered the entire loop. From custom PCB firmware that controls the locker’s electric strikes to the React-based kiosk UI and the central management hub.

Cloud Accounting

Real-time financial clarity with automated bank feeds.

Cloud Payroll

Automated, compliant compensation. EPF/SOCSO sorted.

The Operational Blueprint

We design systems from start to finish. This blueprint shows how we make new technology work with current daily tasks in a practical way.

Daily Evolution in Action

Because this project is business-critical, we don’t just wait for bug reports.

We monitor system health daily and deploy micro-updates to improve locker response times and security protocols.

This is the definition of Active Guidance.

1
Over 450 remote feature updates deployed since launch.
2
Average locker response time reduced to 0.4 seconds.
3
Zero reported hardware failures in 12 months.
A chart displaying inventory movement over time, showing restocking cycles and trends.

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