Cloudby ERP is a modular, cloud-hosted system that lets you pick only the business functions you need—finance, inventory, invoicing, sales, HR, and more. It’s built for lean teams and growing SMEs who want clarity and control without the complexity of monolithic ERP suites.

The Free Solo Starter lets you use core functions forever at no cost:

Up to 5 invoices per month

Up to 100 bookkeeping entries per month

1 organisation entity

5 GB file storage
No credit card required. Upgrade any time to a paid bundle or add-on plan.

Yes. You’re never locked in. From your account dashboard you can: Switch between bundles Add or remove individual functions (with tiered quotas) Upgrade or downgrade tiers Changes take effect immediately, and billing is prorated for the remainder of your billing cycle.

None. Cloudby ERP is fully hosted—no infrastructure or DevOps on your side. Just sign up, pick your modules, and log in. If you need to integrate with your own systems (e.g. POS, payment gateways), our APIs and webhooks make it straightforward.
5. How do I import my existing data?

Finance: Upload CSVs of chart of accounts, journal entries, customers, and suppliers.

Inventory: Import product lists, stock levels, and locations.

Sales: Bring in existing orders and invoices.
Detailed guides and video walkthroughs are available, or you can request a guided onboarding session.

Self-Serve: Full documentation, video tutorials, and in-app tooltips.

Guided Onboarding: A one-time, hands-on setup session with our team (free for committed users, or at a nominal fee).

Ongoing Support: Email and WhatsApp support during business hours, with 1–2 hour response times for paid plans.

Hosting: Industry-standard VMs on Linode and DigitalOcean, plus GCP S3 for file storage.

Backups: Daily per-tenant database dumps, biweekly full VM snapshots.

Network: Default-deny firewall, Fail2Ban brute-force protection, and OS hardening on Ubuntu LTS.

Encryption: TLS for all connections and encrypted rest-at-rest storage on S3.

You are billed monthly on a rolling basis.

Starter Bundles and Add-Ons are charged at their RM/mo rate.

If you upgrade or add functions mid-cycle, charges are prorated.

You can view and download all invoices from your account portal.

Yes. You can downgrade to the Free Solo Starter at any time. Billing stops at the end of your current cycle. Your data remains intact, and you can reactivate paid functions whenever you’re ready.

Visit All Functions & Quotas for a complete, searchable table of every function, tier, price, and quota limit.