Pricing

Start free.
Pay as you grow.

Seven solutions. Four tiers. One monthly price, with no end date on Free.

Every solution except Business Pro has a Free tier you can stay on for as long as it fits. When your volume outgrows it, move up to Starter, Growth or Scale. Your data, users and history stay where they are: growing on Cloudby is never a migration.

Free tier, no end date Billed monthly, no annual contract Upgrade any time, data stays
A real subscription looks like this
SolutionField Service
TierGrowth · up to 20 users
Carries400 jobs · 2,000 invoices a month
Bought one by oneRM 510
Monthly, as a planRM 360 /month
One flat monthly price for the whole solution. You save RM 150 a month against buying the same functions separately.
No hidden fees. No per-user pricing.
The Solutions

Seven solutions. Four tiers. One platform underneath.

Prices in RM per month, billed monthly. Each plan costs less than buying the same functions one by one; the saving is shown under every paid tier.

Free means free, with no end date. It is not a trial and it does not run out after a set number of days. Stay on Free for as long as the limits fit your business. When they stop fitting, upgrade any time and keep everything you have already entered.

Books & e-Invois

Invoicing, bookkeeping and LHDN e-Invois in one place.
Free to start
Paid tiers from RM 170/month
  • FreeRM 0
  • StarterRM 170list RM 230 · save RM 60
  • GrowthRM 310list RM 430 · save RM 120
  • ScaleRM 630list RM 890 · save RM 260

Quotations to invoices, double-entry books, bank and cash, and direct LHDN MyInvois e-invoicing. Compliance-ready by design.

  • Bookkeeping Essentials
  • Tax & e-Invois
  • Sales Ordering Essentials
  • Organisation Core
See Books & e-Invois   Start on Free

Accounting Fullset

Accountant-grade books with closing, reconciliation and assets.
Free to start
Paid tiers from RM 240/month
  • FreeRM 0
  • StarterRM 240list RM 340 · save RM 100
  • GrowthRM 450list RM 630 · save RM 180
  • ScaleRM 870list RM 1,240 · save RM 370

Everything in Books & e-Invois plus AR/AP documents, bank reconciliation, period closing with revaluation, audit export, fixed assets and multi-currency.

  • Everything in Books & e-Invois
  • Full-set Accounting
  • Fixed Asset Essentials
  • Multi-currency, up to 20 currencies
Multi-currency is included from Starter up.
See Accounting Fullset   Start on Free

Service Ticketing

Every customer request, tracked to resolved.
Free to start
Paid tiers from RM 180/month
  • FreeRM 0
  • StarterRM 180list RM 250 · save RM 70
  • GrowthRM 360list RM 510 · save RM 150
  • ScaleRM 570list RM 810 · save RM 240

Every customer request in one queue. Log tickets by category and priority, assign them to your team, and track each one to resolution.

  • Service Ticketing
  • Sales Ordering Essentials
  • Organisation Core
Add Service Orders & Dispatch to turn a ticket into a job.
See Service Ticketing   Start on Free

Trade & Stock

The full buy-and-sell chain with inventory control.
Free to start
Paid tiers from RM 260/month
  • FreeRM 0
  • StarterRM 260list RM 360 · save RM 100
  • GrowthRM 490list RM 690 · save RM 200
  • ScaleRM 960list RM 1,360 · save RM 400

Quotations, orders and deliveries, purchasing with goods receiving and supplier bills, inventory, and the books underneath.

  • Sales Ordering Essentials
  • Advanced Sales Management
  • Purchasing Essentials
  • Inventory Essentials
  • Bookkeeping Essentials
  • Organisation Core
Tax & e-Invois is included from Starter up.
See Trade & Stock   Start on Free

Business Pro

The ERP you grow into, never migrate to.
RM520/month
Starts at Starter. No Free tier.
  • StarterRM 520list RM 740 · save RM 220
  • GrowthRM 1,010list RM 1,430 · save RM 420
  • ScaleRM 1,920list RM 2,730 · save RM 810

Every finance, sales, purchasing and inventory capability in one plan, plus fixed assets, multi-currency, and Malaysian payroll with HR included.

  • All finance, sales, purchasing & inventory functions
  • Bill of Materials
  • Payroll Essentials & HR Essentials
  • Fixed Asset Essentials
  • Multi-currency, up to 20 currencies
See Business Pro   Talk to us about Business Pro

Payroll

Payday sorted, statutory included.
Free to start
Free for up to 3 employees. Paid tiers from RM 100/month
  • FreeRM 0
  • StarterRM 100list RM 140 · save RM 40
  • GrowthRM 180list RM 250 · save RM 70
  • ScaleRM 350list RM 500 · save RM 150

Run monthly payroll with EPF, SOCSO, EIS and PCB calculated for you, and year-end EA forms. Employee records and pay items in one place.

  • Payroll Essentials
  • HR Essentials
  • Organisation Core
See Payroll   Start on Free

Monthly billing only. Upgrade any time; your data, users and history stay in place.
Existing subscribers keep the pricing they signed on.

Tiers & Limits

What each tier carries.

A tier mostly sets volume: how many people log in and how much work goes through each month. Pick the tier that fits your month today; move up when it stops fitting.

Free No end date

Small volume, free for as long as it fits. A real place to run a small operation, not a countdown.

Starter

An owner and a few staff running a lean operation.

Growth

An established team at normal monthly volume.

Scale

Larger teams and high monthly volume.

Headline limitsFreeStarterGrowthScale
Field Service
Users3520100
Jobs / month201004002,000
Sales invoices / month102002,0002,000
Books & e-Invois
Users3520100
Sales invoices / month10502002,000
Accounting Fullset
Users3520100
Sales invoices / month10502002,000
Fixed assets101005002,000
Service Ticketing
Users3520100
Tickets / month502005002,000
Trade & Stock
Users3520100
Sales invoices / month10502002,000
Purchase orders / month10502002,000
Inventory items (SKUs)501005005,000
Business Pro
Users–520100
Sales invoices / month–502002,000
Inventory items (SKUs)–1005005,000
Employees on payroll–1050500
Payroll
Users35520
Employees on payroll31050500
Payroll batches / month121050

These are the headline limits; every function carries its own detailed limits.
Nearing a limit? Upgrading is immediate. Nothing moves, nothing re-imports.

À la carte

Need one function? Buy it on its own.

Every function below can be bought by itself, or added next to a plan. Each comes in three grades, Lite, Standard and Heavy, which set its volume. Prices in RM per month.

Organisation
Organisation Core
Users, divisions, locations, document templates and file storage
  • LiteRM 30
  • StandardRM 60
  • HeavyRM 200
Finance
Bookkeeping Essentials
Chart of accounts, cash and bank, journals, receivables, payables and bills
  • LiteRM 70
  • StandardRM 120
  • HeavyRM 220
Tax & e-Invois
Tax codes and LHDN MyInvois e-invoicing
  • LiteRM 60
  • StandardRM 110
  • HeavyRM 180
Full-set Accounting
Period closing, bank reconciliation, reimbursements and accruals
  • LiteRM 30
  • StandardRM 90
  • HeavyRM 180
Multi-currency
Foreign-currency documents, up to 20 currencies
  • One gradeRM 50
Sales
Sales Ordering Essentials
Quotations, orders, delivery orders, invoices and credit notes
  • LiteRM 70
  • StandardRM 140
  • HeavyRM 290
Advanced Sales Management
Change orders on confirmed sales
  • LiteRM 30
  • StandardRM 60
  • HeavyRM 90
Customers & Pricebooks
Customer-specific pricing through pricebooks
  • LiteRM 30
  • StandardRM 60
  • HeavyRM 90
Purchasing
Purchasing Essentials
Purchase orders, goods receiving, supplier invoices, debit notes and returns
  • LiteRM 50
  • StandardRM 100
  • HeavyRM 180
Purchase Requisitions
Internal requisitions, quote requests and supplier quotations
  • LiteRM 30
  • StandardRM 60
  • HeavyRM 90
Inventory
Inventory Essentials
Stock items, categories, adjustments and stock reports
  • LiteRM 50
  • StandardRM 100
  • HeavyRM 200
Advanced Inventory Management
Stock attributes, expiry tracking, stock classes and groups
  • LiteRM 60
  • StandardRM 120
  • HeavyRM 240
Bill of Materials
Assembly definitions for the items you build
  • LiteRM 40
  • StandardRM 80
  • HeavyRM 160
Service
Service Orders & Dispatch
Jobs, work orders, teams and the drag-and-drop planner
  • LiteRM 80
  • StandardRM 160
  • HeavyRM 320
Service Ticketing
Tickets by category and priority, tracked to resolution
  • LiteRM 80
  • StandardRM 160
  • HeavyRM 320
People, assets & projects
HR Essentials
Employee records
  • LiteRM 30
  • StandardRM 60
  • HeavyRM 120
Payroll Essentials
Monthly payroll with EPF, SOCSO, EIS and PCB, and year-end EA forms
  • LiteRM 80
  • StandardRM 160
  • HeavyRM 320
Fixed Asset Essentials
Asset registry, depreciation and disposal
  • LiteRM 30
  • StandardRM 60
  • HeavyRM 120
Project Management
Projects tracked from start to finish
  • LiteRM 30
  • StandardRM 60
  • HeavyRM 120
Additional storage

Every plan includes file storage: 500 MB on Free, 1 GB on Starter, 5 GB on Growth and 10 GB on Scale (Payroll carries 1 GB on Growth and 5 GB on Scale). Need more? Add a pack.

100 GB
Extra file storage for documents and attachments
  • Per monthRM 30
1 TB
Extra file storage for documents and attachments
  • Per monthRM 200
10 TB
Extra file storage for documents and attachments
  • Per monthRM 1,500

Plan or one by one? A plan costs about 25% less than buying the same functions separately at the same grades. If your list of functions starts to look like a plan, take the plan. Your Setup Partner can show you when a plan works out cheaper.

Getting Started

Set up properly,
by your Setup Partner.

One fixed-scope engagement per solution, quoted up front by your Setup Partner. No day-rate meter running, no scope creep, no surprise invoice at the end.

Quoted by your Setup Partner
Setup is quoted by your Setup Partner. Fixed scope, one-time.
  Book a setup conversation See what setup includes
  • Configured for you: users, teams, categories and locations set up to mirror your operation.
  • Your live workflow mapped into the system, not a generic template.
  • Existing open items entered so day one starts with your real work in the system.
  • Training included for the people who will use it every day.
  • Go-live checkpoint to confirm everything runs before the engagement closes.
Frequently Asked

Pricing questions, answered.

Is the Free tier a trial?
No. Free has no end date. Every solution except Business Pro has a Free tier, and you can stay on it for as long as its limits fit your business. There is no countdown and nothing switches off after a set number of days.
What happens when I reach a Free limit?
Nothing is deleted and nothing you have already entered is taken away. A limit only stops you creating more of that record: for example, a 21st job in a month on Field Service Free. Your allowance resets each billing month, and unused allowance carries over while you stay subscribed. If you need more now, upgrade to Starter; it takes effect straight away and everything stays where it is.
How does billing work?
Monthly, in RM. There is no annual plan and no yearly contract to sign. You pay for the tier you are on, month by month.
Can I upgrade or downgrade?
Yes. Upgrades and downgrades both take effect straight away, prorated on your next bill. Your data, users and history stay exactly where they are either way: changing tier on Cloudby is never a migration.
Why does Business Pro have no Free tier?
Business Pro carries every finance, sales, purchasing, inventory and payroll function, so it starts at Starter. To begin free, start on the Free tier of the solution closest to your business and move up when you are ready. Your data comes with you.
What if I only need one extra function?
Buy it à la carte at Lite, Standard or Heavy, on its own or next to a plan. A plan costs about 25% less than the same functions bought one by one, so when your list starts to look like a plan, take the plan. Your Setup Partner can show you when it works out cheaper.
What happens to our data if we drop a function?
Your data is kept, never deleted. Its screens come back when you add the function again, with every record exactly where you left it.
Is there a setup fee?
Setup is quoted by your Setup Partner. Fixed scope, one-time. One fixed-scope engagement per solution, quoted up front: no day-rate meter running, no scope creep, no surprise invoice at the end.
Will my price change later?
Your price is locked while you stay on your plan. Changing tier moves you to that tier’s current price.

Not sure which plan fits?
That is a fifteen-minute conversation.

Tell us how your business runs today. We will recommend one solution, one tier and a real number, and tell you straight if we are not the right fit.