Get your jobs out of WhatsApp and Excel.
Jobs dispatched, done and invoiced, in one system.
Plan every job from a checklist, dispatch work orders on a drag-and-drop planner, let technicians complete jobs on their phones, and invoice every finished job. Built for service businesses of 5 to 50 people: maintenance contractors, aircond and M&E teams, IT services and MSPs.
The jobs get done. The record does not.
Most service businesses run on a group chat, a shared spreadsheet and one person’s memory. It works until it costs you money.
Jobs live in group chats
A customer calls, someone posts it in the group, and the job is now a message between forty others. By Thursday nobody is sure who took it, or whether it was done.
The schedule is one person’s Excel
One sheet, kept by one person, is the only list of who is going where tomorrow. When that person is away, the office runs on guesswork.
Finished work waits to be billed
The technician finished on Monday. The office hears about it on Friday. The invoice goes out next month, if somebody remembers. Some jobs are never billed at all.
None of this means the team is careless. It means the tools were never built to carry a job from the first call to the invoice.
Track. Coordinate. Bill.
Three things every service business has to get right, on one record per job.
Track every job
Every job in one list, with its customer, status and checklist. Start a job from a service plan and the task list fills itself in, or turn an accepted quotation into a job.
Coordinate the team
Put a lead technician and helpers on each work order, then drag it onto the planner. Technicians see their jobs on their phones and send back notes and photos.
Bill every finished job
When the work is done, the job becomes an invoice. Nobody retypes it, and a list shows every job that has not been invoiced yet.
No group chat to scroll. No spreadsheet to reconcile. The job is the record, from the first call to the invoice.
From job to invoice in six moves.
The whole life of a job, in one system, visible to the office and the field at the same time.
Job
Raise the job from a service plan and its checklist comes with it. Or start it from an accepted quotation, linked line by line.
Work order & crew
Each job gets a work order with a lead technician and helpers. On Growth and Scale, one job can carry several work orders for multi-stage work.
Dispatch
Drag work orders onto the planner. The office sees who is on what, and when, without asking in the group.
Field completion
Technicians open their jobs in the phone app, tick off each task and add notes and photos. No paperwork rides home in a van.
Review & close
The office checks the work and closes the job. On Growth and Scale, job approval adds a review step before a job is accepted.
Invoice
The finished job becomes an invoice, with nothing retyped. Add Books & e-Invois when you want it posted to the books and submitted to LHDN MyInvois.
Requests come in through a support queue? Pair Field Service with Service Ticketing
and a customer ticket becomes a job in one step, with the conversation kept.
Everything a service business needs on day one.
Field Service bundles three functions into one plan, priced below what they cost bought one by one.
Field Service, Starter
100 jobs a month, 5 users, 5 teams and 200 invoices a month.
Bought function by function, the same set costs RM 250 a month.
Start free. Move up when the jobs do.
Every plan includes jobs and checklists, work orders with crews, the planner, the phone app and invoicing. Higher plans add volume and control.
Run your next jobs on it. Free with no end date, not a trial.
- Jobs a month 20
- Users 3
- Teams 1
- Invoices a month 10
Track, coordinate and bill every job. List price RM 250.
- Jobs a month 100
- Users 5
- Teams 5
- Invoices a month 200
Run a healthy operation at your own rates. List price RM 510.
- Jobs a month 400
- Users 20
- Teams 20
- Invoices a month 2,000
- Customer assets 50
Adds your own rates and charging profiles, job approval, multi-stage jobs, and customer assets with warranty history.
Grow with your installed base. List price RM 810.
- Jobs a month 2,000
- Users 100
- Teams 100
- Invoices a month 2,000
- Customer assets 5,000
- Service contracts Included
Everything in Growth, plus service contracts: prepaid hours, flat-fee and overage billing for customers on a maintenance agreement. Sized for a large installed base of customer equipment.
Upgrade any time. Your jobs, customers and history stay where they are.
Billed monthly in MYR. Setup is quoted by your Setup Partner. Fixed scope, one-time. See all plans on the pricing page.
Service Ticketing: every customer request, tracked to resolved.
Most requests are a question or a quick fix. Service Ticketing puts them in one queue by category and priority, assigns them, and tracks each one to resolution. When a ticket turns into real work, raise a job from it without losing the conversation.
You do not turn everything on at once.
Most teams start with one job, one work order, one crew. The rest is there when a job needs it.
Simple mode
One job, one visit, one crew. A single task list, filled fast, nothing to configure first. Every plan, Free included, runs this way, and plenty of teams never need more.
Multi-stage jobs
Several visits or several crews on the same job, planned and tracked as one order. Available on Growth and Scale, for the day a job needs it.
The same goes beyond Field Service. Add Trade & Stock when parts on jobs start to matter. Add Books & e-Invois or Accounting Fullset when you want the ledger, outstanding balances and LHDN MyInvois. Each piece connects when the operation is ready for it.
Bring us your messiest job.
We will show you what happens to it.
No slides. Fifteen minutes, your job types, your vocabulary. If it does not fit, we will say so.