Every job.
One system.
Tickets, service orders, dispatch and field completion. And the invoice at the end, in the same breath.
Built for MSPs, IT services and technical service teams that run real operations. Get jobs out of WhatsApp groups and Excel trackers, and into a system where done means invoiced.
Where service jobs go to get lost.
Every growing service company hits the same wall. It is not a people problem. It is a system problem.
Jobs live in WhatsApp groups
Three group chats deep, nobody knows which jobs are open, which are done, and which were quietly forgotten.
The tracker is somebody’s Excel
One person owns the sheet. When they are on leave, the operation is on leave. History is whatever the sheet remembers.
Completed work goes unbilled
Finished jobs wait for someone to remember to invoice them. Every forgotten one is revenue you already earned and never collected.
From request to money in six moves.
The whole life of a job, in one system, visible to the office and the field at the same time.
Ticket
A customer request lands as a ticket: phone call, WhatsApp, email or walk-in. Priority, category and conversation history attached.
Service order
One click turns the ticket into a service order: the job, its scope and its customer, on the record.
Dispatch
Work orders go to the right team with schedule and location. Everyone can see who is on what.
Field completion
The tech completes the work order on a phone: items done, notes, evidence. No paperwork rides home in a van.
Review & close
Back office reviews, accepts and closes the service order. Done means verifiably done.
Invoice
The finished job becomes an e-Invois compliant invoice in the same books. No retyping, no missed billing.
Step six is the difference. Because your service operation runs in the same system as your books,
a completed job becomes a compliant invoice without anyone retyping anything.
The Service Suite plan includes the books.
Not an integration to a separate accounting product. The same platform, one subscription.
Service Suite, Team size
The size most established service teams run on: 20 users, 500 tickets a month.
Starter from RM 360. Corporate at RM 1,480 adds service billing and asset intelligence.
This is month one, not the ceiling.
The suite keeps growing under the same roof: same system, same data, same logins.
Job control
Tickets, service orders, dispatch and field completion. The operation out of WhatsApp and into one system.
Service billing
Charging profiles that turn completed work into billing automatically, per customer, per rate.
Asset intelligence
Every machine and site you service: registry, deployments and full service history.
Contracts & entitlements
Service plans with tracked entitlement balances. The recurring-revenue engine.
You will never migrate again. That is the whole point.
See your own jobs in it.
Fifteen minutes, on a screen.
No slides. We will set up a demo with your job types and walk the flow with your vocabulary. If it does not fit, we will say so.