Your techs are great.
Your job tracking is WhatsApp.
Cloudby puts tickets, dispatch, field work and invoicing in one system, so the operation stops living in group chats.
Built for IT solutions companies, managed service providers and technical service teams of roughly 5 to 30 people: big enough that chaos costs real money, lean enough that nobody has time to babysit an enterprise tool.
Count how many of these are true this week.
Two or more, and you are paying for a system already. You are just paying in admin hours, missed invoices and 10pm WhatsApp scrolling.
The fix is not more discipline. It is a system where a job cannot get lost,
because the same record carries it from first call to paid invoice.
What actually changes.
One board, zero archaeology
Every open job with its status, owner and history, visible to the office and the field. “What is happening with X” becomes a glance, not a group-chat excavation.
Techs close jobs from the field
Work orders completed on the phone with items done and notes attached. The office knows the moment it happens, not at Friday’s catch-up.
Done means invoiced
Completed jobs flow into e-Invois compliant invoices in the same system. LHDN-ready by design, and no earned revenue quietly evaporating.
History that survives people
Every customer’s every job, quote and invoice on the record. When a tech leaves or a customer asks about last March, the answer is in the system, not in someone’s head.
A system you grow into
Service billing profiles, asset histories and service contracts are on the same platform when you are ready. You will never export, re-import and start over.
Set up by us, in two weeks
The RM 1,200 setup package configures your teams, categories and live workflow, enters your open jobs, and trains your people. Day one starts with your real work in it.
Straight numbers, before you even talk to us.
Smaller crew? Starter is RM 360 a month. Your price is locked to the pricebook you sign on; when prices rise for new customers, yours does not move. Subscription billing starts at go-live, not before. See exactly what setup includes.
Start the conversationFifteen minutes. Your job types.
On a screen, not in a deck.
If job chaos is a real problem in your company, we will show you the fix. If we are not the right fit, we will tell you that too.
WhatsApp us now